Insurance/ Billing/Patient Financial Services

Insurance
CPCMG accepts most HMO, PPO, EPO, indemnity, fee-for-service and most Medi-Cal health plans. Please confirm with your insurance plan that you can select a CPCMG pediatrician as your child’s primary care physician.

If your family has lost health insurance coverage due to job loss or reduced hours related to COVID-19, don’t worry. You’ve got options. 
Covered California, the state’s health insurance marketplace, is a free service that will connect you to insurance options that will work for your family. CPCMG accepts most HMO, PPO, EPO, indemnity, fee-for-service and Medi-Cal health plans including many offered through Covered California. Visit our web site to find an office near you. To see which plans have CPCMG physicians in the Covered CA network, enter the CPCMG physician names when prompted in the Shop and Compare feature on the Covered California website.

Billing
Our Patient Financial Services Department is available to answer questions about your CPCMG account Monday through Friday, 8 a.m. to 5 p.m. at 858-502-1100. If you need to fax documentation to us, the fax number is 858-505-9931.

Pay your bill online
To pay your bill online, please visit https://pay.usbank.com/CPCMG_PRIMARY_ONLINE

If you have Medi-Cal coverage or other low-income coverage, please call (858) 502-1100.

Financial Policy Statement
Your insurance requires that you be responsible for all co-payments, deductibles and non-covered benefits. CPCMG is legally obligated to collect these payments. Please do not request that we adjust these amounts from your account. Please remember you are ultimately responsible for your bill. Timely payment will be expected.

• Co-payments are due at the time of service. If someone other than a parent or guardian is accompanying your child to the visit, please ensure provision of payment at time of service.
• We accept cash, checks, debit, MasterCard, Visa, Discover or American Express.
• If any outstanding balances are assigned to an outside collection agency, the parent or legal guardian is responsible for the costs associated with such collection, including attorney’s fees.
• In the case of divorced parents, please remember that both parents are financially responsible for the child.