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*We do not provide medical advice. For medical concerns please contact your child’s pediatrician directly.

CPCMG NEWS

CPCMG Video Visits available now

April 20, 2020

Connect with CPCMG by scheduling a convenient Video Visit using your smart phone! CPCMG offers two options for virtual appointments:

Children’s Virtual Care
– Your child will be seen by a board-certified CPCMG pediatrician or pediatric nurse practitioner (this will mostly likely not be your usual CPCMG pediatrician).
– Appointments are available Monday through Friday, 7am to 9pm and on weekends from 8am to 8pm.
– To schedule a Children’s Virtual Care visit, use your MyChart account.

My Pediatrician Video Visits
– You choose the CPCMG pediatrician for your child’s appointment.
– Appointments will be available during the provider’s schedule.
– To schedule your child’s My Pediatrician Video Visit, call your CPCMG office.

How to Schedule and Start a Video Visit
You must have an active MyChart account to participate in a Video Visit. If you do not have an account, please call your CPCMG office. They will give you an activation code to set up your MyChart account.

 

COVID-19 & CPCMG:
What you need to know

March 3, 2020

While it is important to stay home and practice social distancing, it is also important to maintain your family’s health. This includes your child’s well visits, immunizations and preventative screenings.

Background: The novel coronavirus (which causes a disease known as COVID-19) was declared a pandemic by the World Health Organization on March 11, 2020. All U.S. states are reporting community spread of COVID-19 with some communities having greater spread than others. People in the U.S. and in our communities have acquired COVID-19 through travel, having close contact with someone known to be infected with the virus and through unknown contacts of people infected with the virus.

Symptoms: Patients with COVID-19 have had a wide range of symptoms reported-ranging from mild symptoms to severe illness.  Symptoms may appear 2-14 days after exposure to the virus. People with the following symptoms may have COVID-19:

  • Cough
  • Shortness of breath or difficulty breathing
  • Fever
  • Chills
  • Muscle Pain
  • Sore throat
  • New loss of taste or small

This list does not include all possible symptoms. Other less common symptoms have been reported, including gastrointestinal symptoms like nausea, vomiting, or diarrhea.

To date, most cases of COVID-19 in children are asymptomatic or mild. There have been some rare, well publicized cases in children having an inflammatory condition presenting with a persistent fever several weeks after a COVID-19 infection.

Higher Risks: Older adults and patients with conditions such as heart disease, lung disease, diabetes or weakened immune systems are felt to be at higher risk. Public health agencies are recommending that people at higher risk of severe illness should self-quarantine.

The State of California has a “stay at home” order for all citizens, which urges people not to leave home unless necessary. All public travel should be deferred unless necessary.

Video Visits: Many mild medical problems can be treated with a CPCMG Video Visit. These visits are available 7 days per week and can be scheduled on MyChart. We encourage you to consider this option. Detailed information is available here.

Testing:

Antibody Tests

  • Office Based Rapid Tests:
    • Available tests are non-FDA approved and after reviewing the scientific data, we do not feel that these tests are either reliable or accurate enough to offer to you.
    • We are committed to offering you high quality and responsible health care.
    • When accurate office antibody testing becomes available, we will be in line to offer this testing.
  • Hospital and Large Lab Tests:
    • Many hospitals and large labs such as Quest offer antibody testing on a limited basis.
    • At this time, these tests appear to be more reliable than the office based tests.
    • The tests can be used to detect a past suspected infection, which may be helpful for some patients and families with increased risks of complications from COVID-19.

Standard COVID-19 Tests
For patients meeting public health criteria, we are able to offer fast testing for current infections in conjunction with our partners at Rady Children’s. Results can be as quick as 4 hours.

Prevention Tips: The same practices recommended during cold and flu season should be practiced:

  • Wash your hands often with soap and water for at least 20 seconds or wash with alcohol-based hand sanitizers.
  • Avoid touching your eyes, nose, or mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Stay home from work and keep children home from school or daycare if you or your child is sick (except to get medical care).
  • Cover your mouth and nose with a tissue or with your arm when you cough or sneeze. Throw the tissue away and wash your hands.
  • Clean and disinfect frequently touched objects and surfaces (like doorknobs and light switches).
  • Get plenty of rest, drink plenty of fluids, eat healthy foods, and manage your stress.
  • Practice “social distancing”: stay six feet away from others and follow public health guidelines on gatherings.
  • Wear non-medical cloth face coverings while in public.
  • If you smoke or vape, consider quitting as you are likely at increased risk for developing severe COVID-19 complications.

Hours & Appointments: We’re here to keep kids healthy. All CPCMG offices are open and ready to see all patients. Well visits are available in the mornings and early afternoon and sick child appointments are available in the later afternoons and evenings. Take a look at the latest CPCMG video to learn more!

Commitment to Patient Safety: The safety and well-being of our patients and community members is our highest priority. We have taken the following steps to ensure patient experience.

  • We continue enhanced “deep cleanings” nightly at all of our offices with routine cleaning between patients.
  • We have taken steps to move the majority of our well visits to our morning and early afternoon clinics and have designated exam rooms that will remain as well exam rooms throughout the day.
  • All patients are being screened for risks at the time of their appointments and/or upon arrival at our offices so that we can direct them to the appropriate level of care.
  • All staff and providers are screened for COVID-19 risks on arrival to their workplace each day.

Visitors: While providing an enhanced safety experience, we have new visitor guidelines to protect you, your families, other CPCMG families, staff and providers.  We appreciate your cooperation during this challenging time.

  • Every individual entering a CPCMG office shall wear a face covering and will be screened for health and travel history.
  • Absent extenuating circumstances, only one adult (18 and older, parent or caregiver) is allowed to accompany your child to their appointment.
  • Please do not bring other children or family members to the appointment. This includes bringing another adult family member to supervise children (who don’t have an appointment) in CPCMG waiting rooms.
  • No one under the age of 18 may accompany a patient to any appointment at a CPCMG office.
  • If you are a new parent and plan to bring an additional family member to your child’s appointment, please let our scheduler know.

Masks: The use of face coverings among the general public is either strongly recommended or required. As such, it is our policy that all  patients and families must wear cloth or non-medical face coverings (ie. bandanas, scarves, etc.) in our offices. For children 2 years and younger, alternative coverings such as a blanket over the carrier or stroller are recommended. There is currently a shortage of face masks available to the medical community. We may provide masks to patients who are symptomatic when they come to our offices based on individual needs. This helps us ensure that we have masks for the patients and staff who need them most urgently.

Treatment/Evaluation: There is no specific outpatient treatment for COVID-19. The great majority of infected children ages birth to 19 are either asymptomatic or have mild symptoms and will recover on their own. However, if your child is having persistent fever, appears especially ill, trouble breathing (breathing fast, short of breath, noise heard with breathing, or using extra muscles between the ribs), persistent pain or pressure in the chest, bluish lips/face, or difficult to arouse, this should be reported immediately.

Call Ahead: If you are experiencing symptoms of COVID-19 and may have had contact with a person with COVID-19, please call your primary care office. It’s important to call us before you come in. Calling ahead helps us direct you to the most appropriate care, and take precautions to protect other patients, their families, and employees.

Visit the CDC website for the latest COVID-19 information.

CPCMG OFFICES AND CPEC CLOSED 5/25/2020

September 20, 2019

CPCMG offices and all CPEC locations will be closed Monday, May 25, 2020. We will reopen Tuesday, May 26 with regular hours.