Video Visits

Schedule A Video Visit

Before scheduling a video visit, please review the Video Visit disclaimer (available in English or Spanish).

Connect with CPCMG by scheduling a convenient Video Visit,
available 365 days a year, including holidays!
CPCMG offers two options for virtual appointments:

My Pediatrician Video Visits

  • You choose the CPCMG pediatrician for your child’s appointment.
  • Appointments will be available during the provider’s schedule.
  • To schedule your child’s My Pediatrician Video Visit, use your MyChart account or call your CPCMG office.

Children’s Virtual Care

  • Your child will be seen by a board-certified CPCMG pediatrician or pediatric nurse practitioner (this will mostly likely not be your usual CPCMG pediatrician).
  • Appointments are available Monday through Friday, 8am to 9pm and on weekends from 8am to 8pm, including holidays.
  • To schedule a Children’s Virtual Care visit, use your MyChart account or call your CPCMG office.

Help with Scheduling and Starting a Video Visit

You must have an active MyChart account to participate in a Video Visit.
If you do not have an account, please call your CPCMG office.
They will give you an activation code to set up your MyChart account.

Getting started with Video Visits is easy! Learn how to download MyChart, schedule a Video Visit, and start a Video Visit on
your mobile device with our how-to guide (available in English or Spanish). You can also find helpful tips on how to have a
successful Video Visit
. Don’t forget to review Video Visit Terms and Conditions.

Frequently Asked Questions about Video Visits

What health conditions can be evaluated with a Video Visit?

Many mild medical concerns can be managed during Video Visits. If CPCMG determines that an online visit is not right for your child, the Video Visit provider will refer you to your primary pediatrician's CPCMG office for evaluation.

A few examples of concerns easily addressed during a Video Visit:

  • Skin conditions (examples include acne, eczema, diaper rash, ringworm)
  • Follow-up from previous healthcare visits (examples include simple wounds, urgent care visits)
  • Mild medical conditions (examples include nasal allergies, pink eye, bug bites)
  • Prescription refills requiring doctor follow-up and approval