Request for More Information

We’d love to hear your suggestions or offer doctor recommendations. To find a pediatrician for your children, please complete the form below.

*We do not provide medical advice. For medical concerns please contact your child’s pediatrician directly.

Video Visits

Skip the office visit and connect with a CPCMG pediatrician by scheduling a Video Visit using your computer and webcam, or with smartphone or tablet.

Video Visits are offered Monday - Friday from 7am to 9pm, with slightly abbreviated hours on weekends and holidays. Video Visits are scheduled through MyChart on a first-come, first-served basis.

What health conditions can be evaluated with a Video Visit?
Many mild medical concerns can be managed during Video Visits. If CPCMG determines that an online visit is not right for your child, the Video Visit provider will refer you to your primary pediatrician's CPCMG office for evaluation.

A few examples of concerns easily addressed during a Video Visit:

  1. Skin conditions (examples include acne, eczema, diaper rash, ringworm)
  2. Follow-up from previous healthcare visits (examples include simple wounds, urgent care visits)
  3. Mild medical conditions (examples include nasal allergies, pink eye, bug bites)
  4. Prescription refills requiring doctor follow-up and approval

How do I schedule a Video Visit?
Video Visits are available to current CPCMG patients who have a MyChart account. If you do not have a MyChart account, please call your local CPCMG office to sign up by phone. See this step-by-step instruction guide if you want help scheduling and starting your child's Video Visit. Please review Video Visit Terms and Conditions.

Will I see our CPCMG pediatrician for the Video Visit?
Possibly not, but most CPCMG providers will open their schedules to this visit type very soon. Video Visits scheduled on MyChart are assigned to board-certified CPCMG pediatricians and pediatric nurse practitioners who have telehealth experience. The notes from your visit are forwarded to your regular pediatrician after you’ve been seen, and are included in your child’s permanent electronic health record.

Can I get prescriptions filled or refilled during a Video Visits?
Yes! If deemed appropriate for your child’s health concern, CPCMG pediatricians can prescribe medications as part of the care plan, and will send prescriptions to the pharmacy of your choice. You are responsible for the cost of any prescriptions, over-the-counter treatments or follow-up visits you may need.

Are Video Visits covered by my health insurance?
Many health insurance plans include Video Visits as a covered benefit. If your insurance covers these, you will only be responsible for the co-pay or portion of the charge considered "patient responsibility" by your insurance, just like an office visit. The charge to insurance is usually $75, but reduced to $49 through June 1, 2020. Patients with HMOs, MediCal, or TriCare usually pay the same amount as an in-office visit (as little as $0). PPO coverage is variable, with a maximum out-of-pocket responsibility of $49 through June 1, 2020.